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CENIBRA
Success Story · Agribusiness

Automating the registration of materials, equipment and supplies

Automating the registration of materials, equipment and supplies with MDM+ BRO

Domains
Material
Applied product
MDM + BRO
Segment
Agribusiness
About the client

Located in eastern Minas Gerais, Celulose Nipo-Brasileira S.A. (CENIBRA) operates an industrial site in the municipality of Belo Oriente (MG), with two production lines of bleached eucalyptus short-fiber pulp and an installed capacity of 1.2 million tons per year. The company is present in more than 80 municipalities in Minas Gerais, generating more than 8,000 direct jobs. It is the first company in the forestry sector recognized with the LIFE Certification for its commitment to biodiversity conservation.

84.8%
Process Automation
50%
Lead Time Reduction
90%
Average SLA
7,540
Business Rules
Challenges faced

Cenibra's Material Registration Center is responsible for creating, maintaining and governing material master data, playing a strategic role in ensuring correct purchases and the quality of the information used across the operation.

After the SAP go-live in 2003 and a data cleansing project carried out between 2004 and 2006, the area went more than a decade without a specific solution to manage its processes. As maintenance and investment demands grew from 2015 onward, the volume of new records increased significantly, exposing operational limitations that compromised process efficiency.

The main challenges included the lack of effective participation from the areas responsible for technical information, requests placed through PM notifications in free-text fields, generating incomplete or inconsistent information, manual filling of 94 fields spread across 78 SAP views for each plant, the use of five parallel spreadsheets to consolidate information before loading it into the system, no follow-up on request status or performance indicators for the area, and long lead times, averaging 16 calendar days to complete a registration.

This scenario generated rework, operational delays and low visibility over the entire process, in addition to reducing the organization's productivity.

The solution

Given this scenario, Cenibra hired a specialized consultancy to assess its material registration processes. The diagnosis confirmed that, beyond reviewing the processes, it was essential to adopt a tool capable of structuring master data governance and automating operational activities. The company then looked for a solution that would provide a single, centralized environment for all registration activities, faster, standardized and reliable processes, fewer deviations in material specifications, greater integration between the areas involved, full traceability of requests, more control over indicators and SLAs, less rework, and a better experience for internal users. To meet these objectives, the company chose MDM+ BRO, from akquinet Brasil. With the implementation of the solution, all of the area's processes were mapped, new workflows were structured, business rules were configured to automate data filling and several registration views were centralized into a single interface, making the process more agile, standardized and reliable. With the implementation of MDM+ BRO, Cenibra consolidated a much more efficient, standardized and governance-driven material registration operation, strengthening master data quality and delivering greater agility to meet business demands.

  • Systemic view of all registration processes.
  • Significant reduction of manual activities through automatic view creation and intelligent field filling.
  • Full use of SAP classification functionalities.
  • Greater collaboration between the Registration Center and the areas responsible for the information.
  • Agility in processing requests.
  • Standardization of the registration processes.
  • Better communication and feedback to users on the progress of requests.
  • Complete reports to follow up on the processes.
  • Management based on performance indicators (KPIs) and SLA compliance.
  • Elimination of the dependency on emails and parallel controls.
  • Greater accuracy and data quality through automated rules.
  • 84.8% automation of the registration processes.
  • 50% reduction in registration lead time.
  • Average SLA of 90%.
  • 7,540 business rules configured.
  • 11 processes automated.
  • 7 mass processes implemented.
  • 4 business areas integrated into the registration flow.
“The adoption of BRO MDM+ brought more governance, standardization and control to material registration in our SAP environment. The solution significantly reduced duplicates, inconsistencies and rework, while increasing the quality and reliability of master data. With automated workflows, validations and full traceability, the process became more efficient, auditable and aligned with management best practices, generating operational gains and supporting more assertive decision making.”
Romain Teixeira
Romain Teixeira
Supply Specialist at Cenibra
“As an IT professional, I see MDM+ BRO as a strategic solution to strengthen data governance within SAP. Automating the registration processes brought more standardization, security and traceability, reducing rework and eliminating inconsistencies that impacted several business areas. With validations, workflows and controls integrated into the ERP, we now have more reliable data to support critical processes and decision making. Beyond the operational gains, the solution allowed the technology team to direct efforts toward higher value-added initiatives, contributing to the digital evolution and efficiency of the organization.”
Ricardo Lima
Ricardo Lima
Information Technology Specialist at Cenibra

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